Frequently Asked Questions

Cashflow is a check register and account ledger for iOS and Android. You enter your transactions, mark them cleared as they post, and Cashflow tracks three balances at all times: current, cleared, and ending. It’s designed for people who want to know what they have, what’s pending, and what they’ll have once everything goes through — without handing their bank credentials to a third party.

Cashflow runs on iOS (iPhone and iPad) and Android. You can download it from the App Store or Google Play. See the Download page for direct links to both versions on both stores.

There is no web app or desktop app at this time.

Your data lives on your device, in a local database. Cashflow does not send your transactions, balances, or account details to us or to anyone else. We don’t run a server that holds your data, because we don’t have one.

If you create a backup to iCloud Drive or Google Drive, that file lives in your own cloud account under your control. See the Privacy Policy for the full details.

No. Cashflow does not connect to banks, brokerages, or any other financial institution. You enter transactions yourself, the same way you would in a paper register.

This is intentional. Bank-linking apps require you to share your credentials with a third party, and those connections break often. Cashflow trades that convenience for full control over what’s in your register.

Open Settings → Backup and choose where the backup goes: a local file, iCloud Drive (iOS), or Google Drive (Android). The app writes a single file containing all your accounts, transactions, scheduled items, and settings.

We recommend doing a backup before any change you’re not sure about, and keeping a recent cloud backup so a lost phone doesn’t take your data with it. Full details are in the Backup & Restore guide.

On the old phone, make a backup to iCloud Drive (iOS) or Google Drive (Android). Install Cashflow on the new phone, sign in to the same cloud account, then open Settings → Backup → Restore and select the file. Your data loads in and you’re back where you left off.

Cross-platform moves (iOS to Android or back) aren’t officially supported in v4 — contact support if that’s your situation.

Both versions include the full check register: accounts, transactions, the three balance types, scheduled transactions, and backups. The free version is ad-supported. The paid version removes the ads and adds extra features.

You don’t lose access to anything by trying the free version first. If you upgrade later, your existing data carries over.

The free and paid versions are separate apps on the store. Buying the paid app does not remove ads from the free app — they live side by side.

If you want a clean switch:

1. Make a backup in the free app (Settings → Backup).
2. Install the paid app.
3. Open it and restore from the backup.
4. Once you’ve confirmed everything is in the paid app, uninstall the free app.

If you bought the paid app and it still shows ads, contact support with your purchase receipt and we’ll help.

A few things to try, in order:

1. Force-quit and reopen. The first restart fixes most launch crashes.
2. Update the app. Check the App Store or Google Play for a newer version.
3. Restart your phone. Clears any stuck state outside the app.
4. Reinstall the app. This deletes local data, so do this only if you have a recent backup you can restore from.

If none of that works, contact support and tell us your platform, app version, and what you were doing when the crash started.

Open Cashflow on your device and go to Settings → Send Feedback. Pick the type that fits — Bug Report, Feature Request, General Feedback, or Feature Vote — and fill in your message. The Send Feedback flow captures app version, platform, and recent-activity context so we can diagnose faster than an outside-the-app conversation.

We aim to reply within one to three business days.