Support

A few ways to get unstuck, in roughly the order most people find useful.

Get help fast

Most questions have a quick answer. Try these first:

• Frequently asked questions — common gotchas, billing, and platform questions.
• Documentation — getting started, backup & restore, scheduled transactions.

Send feedback from inside the app

Open Cashflow on your device and go to Settings → Send Feedback. Pick the type that fits — Bug Report, Feature Request, General Feedback, or Feature Vote — and fill in your message. The flow captures the context we need (app version, platform, recent activity) so we can diagnose faster than an outside-the-app conversation. We typically reply within 1–3 business days.

That's the only channel we actively monitor. Bug reports, feature requests, billing questions, and account-data questions all go through the same place.

Attach a diagnostic backup

For tricky bugs — anything involving balances, scheduled transactions, or data that looks wrong — a backup file makes the difference between a guess and a fix. When Send Feedback offers an attachment option, send one.

1. In Cashflow, open Settings → Backup.
2. Tap Export backup.
3. Save the file to your device, then attach it to the feedback request.

Backups never auto-upload anywhere. You're the one who exports the file and you're the one who decides whether to send it. If you'd prefer to redact something first, the backup is a regular file you can open and edit before sending.